Cancellation conditions

Booking Life Balance –
The easiest cancellation
ever

For you dear guests we have come up with something special. So that you can book your vacation carefree and do not have to worry about the situation in a few weeks, we have put together the new Sonnbichl Booking Life balance strategy for you. The new booking form consists of 4 basic innovations.

2 different price types:

☆ STABLE Rate
✭ FLEX Rate

cancellation platform

new & simple cancellation fuktion

cancellation guarantee in pandemic times

cancel 48h before arrival

Our cancellation policy

Even more flexible protection for your vacation

In summary, this means that you can already make a flexible booking with the two price types that you can make even more flexible with a small surcharge. With the cancellation guarantee you can hide the topic Pademie us now simply carefree booking, because all important events are covered with the guarantee and they can booking with

  • 4 reasons until 48h before arrival
  • for all rate types
  • free of charge.

If you then but the well-deserved vacation must cancel we have now provided you with a simple platform. So that no long schriftverker for a cancellation of the booking is necessary.

☆ STABLE Rate & ✭ FLEX Rate

STABLE Rate

book your vacation now with the ☆ STABLE rate, this rate can be cancelled free of charge up to 15 days before arrival

FLEX RATE

or you go on the safe side and book the new ✭ FLEX rate this is up to 3 days before arrival free of charge cancelable

The easiest cancellation of all time

For our guests we came up with something very special with our new cancellation platform. This cancellation contains two parts: A “basic protection” and additional packages that make you even more flexible.

Our basic protection: 48 hours cancellation guarantee for these 4 reasons

  • There is a travel warning of your region for the province of Tyrol
  • There is a governmental quarantine order for returning travelers
  • You have been tested positive for Covid-19 before departure (presentation of the test result is necessary)
  • Skiing operations in our region have been suspended due to Covid-19

Important: If one of these reasons applies, you can cancel your vacation up to 48 hours before arrival. We will not charge you any cancellation fees and you will receive your deposit back. Alternatively, you can convert the deposit you have already paid into a voucher for your next stay.

Our cancellation policy: Even more flexible protection for your vacation

If you would like to have additional security and also be able to cancel flexibly if none of the above reasons apply, you might be interested in one of our three additionally bookable cancellation packages. With one of these packages you are even more flexible for a small surcharge and can cancel until shortly before arrival if desired.

STABLE RATE

Cancellation free of charge: up to 15 days before arrival

80% of the accommodation price: 14 to 4 days before arrival

100% of the accommodation price: From 3 days before arrival

FLEX RATE

Cancellation free of charge: Up to 72 hours before arrival

100% of the accommodation price: From 71 hours before arrival

SUPER FLEX RATE

Cancellation free of charge: Until 6 pm the day before arrival.

100% of the accommodation price: After 6 pm on the day before arrival